Visa Refusal – Refund Procedure

If your visa application is refused, you may apply for a refund (subject to a $500 fee). To qualify for the refund, please follow these steps.

1. Offer Withdrawal:

• Withdraw acceptance of your offer via the OCAS IAS portal.

2. Report Visa Denial:

• Notify intlpayments@northern.on.ca within 5 business days of receiving notice that your student permit application has been refused by the IRCC (Immigration, Refugees, and Citizenship Canada).

3. Complete Refund Request Form:

• Access the Northern College International Student Withdrawal and Refund Request Form
• Sign in using your Northern College Student Email address (Portal ID@northernc.on.ca) and password. Your Portal ID and password were sent to your applicant email address linked to your OCAS IAS profile when we sent your tuition receipt.
• Have your student ID ready.
• Upload a copy of your passport and Refusal Letter from the IRCC.
• Prepare to provide your banking details, including your account number and routing number. The college will not be responsible for refund delays due to incorrect form submissions or incomplete documents.

4. Technical Assistance:

• If you encounter difficulty logging in to complete the form, contact StudentITHelp@northern.on.ca or call 1-866-999-0799 for IT support.

5. Follow-up on Request:

• Once your request is submitted along with the required supporting documentation, it can take up to two weeks to process a withdrawal, and up to eight weeks to process a refund. If you have not received your refund after this time, email intlpayments@northern.on.ca to check the status of your request.

Voluntary Withdrawal – Refund Procedure

International students opting for voluntary withdrawal, for reasons other than visa refusal, may be eligible for a partial refund. Please note that voluntary withdrawals are subject to an $1860 CDN administrative and exit fee deduction (no exceptions).

To request consideration for a refund, follow these steps:

1. Offer Withdrawal:

• Withdraw acceptance of your offer through the OCAS IAS portal.

2. Complete Refund Request Form:

• Access the Northern College International Student Withdrawal and Refund Request Form
• Sign in using your Northern College Student Email address (Portal ID@northernc.on.ca) and password. Your Portal ID and password were sent to your applicant email address linked to your OCAS IAS profile when we sent your tuition receipt. It can also be found on your Confirmation of Registration Letter.
• Have your student ID ready.
• Upload a copy of your passport.
• Prepare to provide your banking details, including your account and routing numbers. The college will not be responsible for refund delays due to incorrect form submissions or incomplete documents.

3. Technical Assistance:

• If you encounter difficulty logging in to complete the form, contact StudentITHelp@northern.on.ca or call 1-866-999-0799 for IT support.

Questions about Withdrawal or Refund:

• For inquiries about the withdrawal or refund process, email wdrequest@northern.on.ca.

4. Follow-up on Request:

• Once your request is submitted along with the required supporting documentation, it can take up to two weeks to process a withdrawal, and up to eight weeks to process a refund. If you have not received your refund after this time, email intlpayments@northern.on.ca to check the status of your request.