The processing of business documents requires a synthesis of competencies including technical, communication, listening, problem-solving, and decision making. Students must master language skills including grammar, punctuation, capitalization, spelling and formatting. Students must demonstrate the ability to use these skills when writing and editing business documents. Paying attention to detail is a critical skill that will be highlighted in this course. Transcription combines the skills of keyboarding and communication skills. A transcriptionist must be capable of simultaneously operating the equipment and software and applying the cognitive communication skills and problem-solving during the process. Formatting, proofreading, and editing business documents from audio files will be required using transcription software. Equally important is the ability to listen for factual information that enables a listener to interpret data and words accurately.

42 Hours